Terms & Conditions

Booking & Confirmation

All bookings depend on availability and confirmation from the respective service providers (hotels, airlines, transporters and tour operators). A booking is confirmed only after the required advance payment is received and TripsDesigns issues a written confirmation. TripsDesigns may refuse or cancel a booking because of operational reasons or supplier limitations.

Payment Policy

An advance payment is required at the time of booking and the balance amount must be paid before travel, by the date mentioned in your confirmation. If payments are not received on time, the booking may be cancelled and cancellation charges may apply.

Pricing Policy

Prices are subject to change without prior notice until the booking is confirmed. Any increase in taxes, fuel surcharges or supplier rates after confirmation may be passed on to the traveller.

Changes & Amendments

Any change requested after confirmation (dates, names, hotels or services) is subject to availability and may attract additional charges as per the policies of airlines, hotels and other service providers.

Travel Documents

Travellers must carry valid travel documents such as passport, visa, government photo ID and travel insurance wherever required. TripsDesigns is not responsible for denied boarding or entry due to incomplete or invalid documents.

Travel Insurance

Travellers are strongly advised to buy travel insurance covering medical emergencies, trip cancellation, delays and loss of baggage.

Limitation of Liability

TripsDesigns acts only as an intermediary between the traveller and the service providers. We are not responsible for flight delays or cancellations, loss of baggage, accidents, injuries, or any deficiency in service by third-party providers.

Force Majeure

TripsDesigns is not liable for any delay, change or failure to provide services caused by events beyond our control, including natural disasters, weather, strikes, pandemics, government restrictions or political unrest.

Payment Disputes & Chargebacks

• If you have any concern about a payment, you agree to contact TripsDesigns first so that we can resolve it, before raising a chargeback or dispute with your bank, card provider or payment gateway.
• If a chargeback or dispute is raised, TripsDesigns may share the booking details, confirmations and communication records with the payment provider to support the transaction.
• TripsDesigns may recover the disputed amount along with related charges and costs, and may suspend or cancel the bookings connected to the disputed payment.
• In case of suspected fraud or misuse of payment methods, TripsDesigns may investigate the transaction and refuse further services.

Grievance Officer

For any complaint about our services, bookings, payments or this website, please contact our Grievance Officer, TripsDesigns, B/602, Ganesh Glory 11, Jagatpur Road, Gota, Ahmedabad – 382470. Email: info@tripsdesigns.com · Phone: +91 743 5050 848. We acknowledge every complaint within 48 hours and try to resolve it within one month.

Jurisdiction

These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat.